Refund Policy for Online Course Students
The student has the right to a full refund of the subscription amount until the first day of the in-person course. The refund request will be processed and the student will be contacted within 15 days from the date of the request. If the refund is requested after the second day of the course, only 40% of the subscription amount will be refunded.
Refund Policy for Online Course StudentsThe student has the right to a full refund of the subscription amount within 7 days from the date of payment. The refund request will be processed and the student will be contacted within 15 days from the date of the request. If the refund is requested after 7 days from the date of payment, we apologize for not returning the amount, but the student can cancel the subscription with access to all subscription content until the end of the student's subscription period.
For Teachers
Noon heavily invests in promotion of teachers & courses and runs paid campaigns to acquire students. Refund requests from buyers impacts Noon ’s brand negatively much more over causing financial dearness.
Buyers of our courses will be eligible for a ‘no-question-asked-refund’ policy, provided the refund request is made to refunds@noonacademy.com within:
7 days from purchase for courses with duration over 1 month
2 days from purchase for courses with duration less than 1 month
For eligible refund requests:
- Up to 5% of total students (registered before 1st class of the course), both the teacher and Noon will forego their respective revenue shares
- More than 5% of total students (registered before 1st class of the course), the entire fee will be deducted from the teacher’s revenue share. Noon will retain their portion of revenue share in such cases
- Exceptions will be made though if refunds requests are initiated by ‘fraudulent intentions’, tech issues or reasons outside the control of the respective teacher